We want you to love what you bought. So if you aren't completely satisfied with your purchase, you can exchange it with another item, within 48 hrs. In this case, items must be received in original condition - unworn, unwashed, free of marks & with all tags still attached. If so please contact us at contact.mynethelabel@gmail.com or DM us directly on Instagram to assist you through the process. Kindly note, orders/exchanges cannot be opened or checked on door. 

We don't accept returns unless the item you purchased is defective. If you receive a defective item, please contact us at contact.mynethelabel@gmail.com with details of the product and the defect. Upon receipt of the returned product, we'll fully examine it and notify you via email if you're entitled to a refund or a replacement.